Survey · Forms with insights

Surveys that turn into decisions.

Build NPS and CSAT surveys, share a public link, and watch responses roll into a real-time analytics dashboard with theme tags, score buckets and trends.

NPS, CSAT, CES — pre-built and AI-summarised
Move your cursor to see the cards drift
Trusted by Teams Everywhere
FracTel LLC
Trusted Innovations Corp
Savitele Inc
COREMATRIX
TIM TELEPHONY
AHOI LLC
PUREVOIP LLC
FASTCAST
FracTel LLC
Trusted Innovations Corp
Savitele Inc
COREMATRIX
TIM TELEPHONY
AHOI LLC
PUREVOIP LLC
FASTCAST
Capabilities

Everything Survey ships with — out of the box.

No add-ons. No upsells. The features below are all included on day one of your 14-day trial.

Live response dashboard

Histograms, NPS rollup, average ratings — updated in real time as responses come in.

NPS calculator built-in

Promoters / Passives / Detractors are bucketed automatically with the +/- NPS score on every dashboard.

CSAT 5-star ratings

Pre-built CSAT question type with average rating and distribution.

Open-text responses

Long-form answers stored, searchable, and exportable as CSV.

Theme tags on text answers

Common themes like 'fast support' or 'easy to use' surface as clickable filters in the dashboard.

Public survey link /s/:id

Share via email, embed on a thank-you page, or QR-code in-store. No respondent account needed.

Anonymous or identified

Toggle whether to capture respondent email — anonymous mode is fully GDPR-friendly.

Trigger from CRM events

Auto-send a CSAT survey 7 days after a deal closes — feedback loop on autopilot.

1-click CSV export

Every response (with timestamp, ip, ua) downloadable as CSV for slicing in your BI tool of choice.

Built for

GENIX Survey works for every team.

🛟
Customer success
Send NPS quarterly and act on detractors before they churn.
🛒
Post-purchase
Trigger a CSAT after every order and watch repeat-rate go up.
👥
HR & people ops
Anonymous employee pulse surveys monthly.
📚
Course feedback
End-of-course surveys with NPS + open feedback.
Why GENIX

GENIX Survey vs. legacy survey tools.

Feature
Legacy stack
GENIX Survey
NPS bucketing
Manual
Auto
Theme tags on text
Pro tier
All plans
Public link
Custom domain $$
Free /s/:id
Trigger from CRM events
Zapier
Native
FAQ

Frequently asked questions

Forms is for capture (lead-gen, contact). Survey is for feedback — it ships with NPS / CSAT question types, score bucketing, theme tags and an analytics dashboard. Same drag-drop builder underneath.
14-day free trial · No credit card

Ready to try GENIX Survey?

Build NPS and CSAT surveys, share a public link, and watch responses roll into a real-time analytics dashboard with theme tags, score buckets and trends.

Loved by 500+ teams worldwide